Avvanta NOC Notifications http://noc.avvanta.com/ Outage notifications and service affecting announcements for the Avvanta Network. en-us Copyright 2010 2010-03-21T09:40:39+01:00 support@avvanta.com Avvanta NOC Notifications Seattle datacenter outage update - RESOLVED - 2010-03-10 23:20:01 http://noc.avvanta.com/?pid=120 Our network connectivity in Seattle was affected Wednesday evening starting at 9:20 PM. Admins traced the outage to a dead UPS that provides power to one of our main network switches. The failed UPS has been replaced and network connectivity was restored at approximately 10:00 PM. http://noc.avvanta.com/?pid=120 Switch Outage - 2010-03-09 18:05:16 http://noc.avvanta.com/?pid=117 Avvanta briefly lost power to a network switch this evening. This outage prevented access to our web and mail servers. General connectivity for DSL and dial-up customers was not affected. The outage lasted approximately 35 minutes. We apologize for any inconvenience. http://noc.avvanta.com/?pid=117 Customer Service Center - 2010-03-03 10:59:47 http://noc.avvanta.com/?pid=116 UPDATE: Customer Service Center is back online. We are currently experiencing a network outage in our customer service center. Administrators are working on the issue and we hope to have them back online shortly. http://noc.avvanta.com/?pid=116 Network Maintenance - 2010-03-02 16:15:07 http://noc.avvanta.com/?pid=115 Avvanta will be performing network maintenance on Thursday, March 4, 2010 between 12:01AM and 04:00 AM. We will be moving cabling from one switch to another. Two of our DNS servers will be impacted for less than 5 minutes. http://noc.avvanta.com/?pid=115 Phone Outage - RESOLVED - 2010-02-28 08:37:02 http://noc.avvanta.com/?pid=113 Our phone lines are currently experiencing difficulties. Callers affected will hear a fast-busy signal when calling our support lines. Our telephone provider is aware of the issue and working on the trouble. We apologize for any inconvenience. Update: There has been a partial power loss in our telephone provider's facility. An engineer is on site but no estimated time of repair is available. Update: Our telephone provider is still working to restore all of our phone services. Our Toll Free Numbers are working at this time. Update: All phone services have been restored. http://noc.avvanta.com/?pid=113